New Contractor Support

Community Pharmacy Liverpool represents all contractors in Liverpool and if you’re a new contractor in the area, we hope the information below proves useful.

We have put together below answers to a few common questions we receive from new contractors but if there is anything else we can help with please don’t hesitate to contact us:

Matthew Harvey, Chief Officer – matt@liverpool-lpc.org.uk – 07591 208 026

David Barker – Engagement Officer – david@liverpool-lpc.org.uk – 07591 207 923

Thomas Wareing – Engagement Officer – thomas@liverpool-lpc.org.uk – 07517 105 792

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New Contractor FAQS

How can I set up my NHS Shared Email Account?

To obtain a shared NHSmail account for your pharmacy, go to the community pharmacy NHSmail registration portal at: https://portal.nhs.net/pharmacyregistration#/   If you are having technical difficulties contact pharmacyadmin@nhs.net

How can I set up/update the NHS Profile for my pharmacy?

You can sign in (or register, using your personal NHS email address), at:

https://www.nhs.uk/our-policies/profile-editor-login/

Who can I contact about Smart Cards?

To obtain Smart Cards or for Smart Card issues, contact the Registration Authority Team on:

NHS Informatics Merseyside – External Self Service (imerseyside.nhs.uk)

How do I contact the NHS Local Area Team?

There is no telephone number for the NHS Local Area Team, all queries regarding the NHS Contract should be emailed to: liverpool.enquiries@cheshireandmerseyside.nhs.uk

Where can I find out about Locally Commissioned Services?

Details of currently commissioned services, including service specifications, PGDs, etc are available on our website at: Locally Commissioned Services

How do I arrange for Controlled Drug (CD) Destruction?

NHS England now manages requests for CD destruction and other CD management via the CD Reporting website at: www.cdreporting.co.uk

What Local Training is available?

The LPC subscribes to the Virtual Outcomes training platform which provides our pharmacies access to a suite of online training resources.  To access, simply enter your ODS Code at: https://www.virtualoutcomes.co.uk/pharmacy-training/

Where can I find out about Local Events?

We inform our contractors of events via NHS Mail using Mailchimp. Sign up to receive updates here.