Healthwatch, the local patient representative group, are currently running a patient questionnaire on the Care at the Chemist Survey.
It is really important that all patients that access this service are provided with an opportunity to complete the survey. HERE
is a poster that can be printed out and displayed in your pharmacy. The survey is online – the web address is on the poster along with a QR code. You may choose to have the questionnaire running on a pharmacy/consultation room computer terminal/lap top, on a tablet, or you could ask the patient to scan the QR code on their mobile to complete.
The top 20 performing Care at the Chemist pharmacies have been supplied with some paper copies of the survey to be used on patients that may struggle with the online version. If you are one of these pharmacies, please ensure these are all utilised and returned in the freepost envelopes provided.
Care at the Chemist is an extremely important service for Liverpool pharmacies and a large response rate will help with the LPC’s dialogue with commissioners around how the service could be changed and expanded in the future.
As such, please can we ask for your support in this over the next two weeks.