NHS Flu Vaccination Service

2020/21 service

We know lots of pharmacy contractors and their teams are starting to actively plan for the 2020-21 flu vaccination service. The Department of Health and Social Care (DHSC), NHS England and NHS Improvement (NHSE&I) and Public Health England (PHE) are likewise currently undertaking an extensive programme of work to plan for the flu vaccination programme in 2020/21, including consideration of how the programme can be delivered in a COVID-secure manner.

We strongly recommend that contractors use the information in the briefing document to plan how they may be able to provide a COVID-safe service this year.

Contractors must however note that the changes PSNC is seeking to the flu vaccination service, described in the briefing, have not yet been agreed and may never be agreed by NHSE&I. We will confirm any agreed changes as soon as possible, but in the meantime, the options presented should only be used for planning purposes.

Personal Protective Equipment (PPE) use in 2020/21

Pharmacists vaccinating patients in 2020/21 will not be able to maintain a social distance from the patient, so it will be necessary for them to wear PPE.

PHE has published the following document which includes guidance on PPE use when vaccinating patients during the pandemic:

Clinical guidance for healthcare professionals on maintaining immunisation programmes during COVID-19

As new information becomes available this website will be updated and all contractor will be sent notifications.

All contractors have been advised of training commencing in August, due to COVID restrictions places are limited and demand is high.

  • Sunday 23 August 2020, 08:30 – 13:00, Village Hotel Liverpool,  Fallows Way, Whiston, L35 1RZ – Book online
  • Sunday 23 August 2020, 13:30 – 18:00, Village Hotel Liverpool,  Fallows Way, Whiston, L35 1RZ – ​Book online

There are currently places available in Manchester on 16 August:

  • Sunday 16 August 2020, 08:30 – 13:00, Hough End Centre, Mauldeth Road West, Manchester, M21 7SX – Book online
  • Sunday 16 August 2020, 13:30 – 18:00, Hough End Centre, Mauldeth Road West, Manchester, M21 7SX – ​Book online

PharmOutcomes has have produced a useful guide which covers Key Service Features available to all and Add-ons available for pharmacy teams to support safe vaccination delivery.

The information below is from 2019 Flu Campaign and will be updated shortly.

Patient Group Direction

The PGD is available to read HERE.

Flu – Service Level Agreement

The SLA is available to read HERE.

Flu Fact sheet for eligible groups 2019-2020 for the National Flu Vaccination Service 2019-2020.  Click HERE

Claiming for Flu Payment via MYS.

Please ensure you register as soon as possible.

Contractors providing the Flu Vaccination Service will be paid £8.08 per administered dose of vaccine plus an additional fee of £1.50 per vaccination (i.e. a total of £9.58 per administered vaccine). The additional fee is in recognition of costs incurred relating to the provision of the service including training and disposal of clinical waste. Such costs are not reimbursed elsewhere in the CPCF.

Community pharmacy contractors must can claim payment monthly, via the NHS Business Services Authority (NHSBSA) Manage Your Service (MYS) application. Paper claim forms will not be accepted.
Claims will be accepted by the NHSBSA within six months of administration of the vaccination or by 31st August 2020, whichever date is earlier, in accordance with the usual Drug Tariff claims process. Later claims will not be processed

Changes to Training:

Update training on Life Support and Injection Technique needs to be completed every 3 years.

The DoC self declaration needs to be completed every 2 years. If you are new to vaccination, then you need to complete a period of supervised vaccination clinical skills to deliver this service.

Below are links to training providers.

Pharmacy Complete




Virtual Outcomes has excellent training material for all the pharmacy team together with resources such as checklists in preparation for the Flu Campaign. Click here for the link to Virtual Outcomes.

Click to access the Flu Medications – Flu Medication List

Click to access the Flu Top Tips – Flu Service Top Tips

Click to access the Flu Guide from Liverpool LPC – LPC Flu Guide 2019-20