Community Pharmacist Consultation Service (CPCS)

The NHS Community Pharmacist Consultation Service (CPCS) was launched on 29th October 2019 as an Advanced Service.

The service, which will replace the NUMSAS and DMIRS pilots, will connect patients who have a minor illness or need an urgent supply of a medicine with a community pharmacy.

The CPCS will take referrals to community pharmacy from NHS 111 initially, with referrals from other parts of the NHS to follow.

The CPCS will relieve pressure on the wider NHS by connecting patients with community pharmacy, which should be their first port of call and can deliver a swift, convenient and effective service to meet their needs.

CPCS Service Delivery Resources

Service Specification

CPCS Pharmacy Toolkit

Template Standard Operating Procedure

Pharmacist Self-assessment Framework

Patient Flow Diagrams

CPCS as part of an NHS111 Online referral

CPCS Urgent Supply Top Tips

CPCS Patient and Clinical Resources


NICE Clinical Knowledge Summaries

Self-care Forum Patient Factsheets


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